my health - my gift - my responsibility

It is important to consider and take note of your medical scheme benefits and needs for 2017. As an accredited medical aid financial adviser I will gladly assist you with advice in this regard.

The medical schemes industry was confronted with an alarming increase in medical claims in 2016 which has impacted on annual premium increases and benefits for 2017.

Medihelp has focused on maintaining product stability in the interest of its members and has therefore implemented a responsible contribution increase of 10,9% across all options without changing its benefit structures.

REMINDER:  Medihelp option change cut-off date is no later than 16h00 on 15 December 2016.


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about medihelp

Who is Medihelp?

Welcome to the medical aid that’s all about you

Whether you’re a student, a young professional or a parent, Medihelp has the right medical aid plan to suit your unique needs and your budget.  They are one of the largest open medical schemes in the country, and more than 300 000 South Africans trust them with their health requirements every day – those they can plan for and especially those they can’t foresee. At Medihelp, they are committed to delivering innovative products, more value and friendly, personalised service, as they live up to their promise of making it all about you.


The healthcare industry is a challenging one in which to work. As a medical aid scheme they need to strike a delicate balance between making healthcare more accessible and managing rising healthcare costs, whilst complying with relevant legislation. Then, there’s the challenge of retaining customer loyalty – and attracting new members – by offering innovative and attractive products and delivering exceptional customer service. No mean feat! 


have the benefit of experience
Industry experience is invaluable in providing top-notch products and services to their members and Medihelp has over 100 years’ experience in the medical schemes industry to draw upon. 

size is their strength
They’re proud to take responsibility for managing the healthcare needs of over 300 000 lives. One of the largest medical schemes in the country, they service their large membership base from their head office in Pretoria and regional offices in Cape Town, Durban, Bloemfontein and Port Elizabeth.

financially stable
When you become a member of a medical scheme, you invest your money in that scheme – the last thing you want is to invest your hard-earned cash in a medical scheme which cannot provide adequate provision for the payment of claims. With consistent, sound financial performance, Medihelp proves itself time and again. Their financial soundness is marked by their solvency, their claims-paying ability and their resolve to provide value for money by keeping administrative costs as low as they can.

features available on the app

  • E-membership card
  • Change personal details
  • Apply for hospital authorisation
  • Submit a claim
  • Verify benefits available
  • Email Medihelp
  • Request a subscription reconciliation
To use this app, simply log in with the same details as for the Medihelp secured website. (Click here to register for access to the Medihelp secured website if you have not done so yet.)

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